Help & Support
How can we assist you?
Contact us about an order, installation, device compatibility or a Morocco plan request.
Direct Email Support
[email protected]
For existing orders, include your order number so we can locate the right purchase. Use the secure form for a support message or a plan request.
Open your email appChecklist for faster support
- Order number: Found in your confirmation email (e.g. GME-2026-...)
- Phone model: Settings > General > About > Model Name
- Current status: Whether you are on Wi-Fi and if you have landed in Morocco
- Screenshot: Capture any error message displayed on your screen
Keep sensitive credentials private.
Never email complete LPA activation strings, credit card numbers, or passwords. Our support agents only need your order number to assist you.
Contact our team
How can we help?
Send a support question or request a Morocco plan that better fits your trip.